Make the service easy to choose
Show the services, service area and finished work that buyers need to judge fit. Create clear pages for the work you want more of and an inquiry path that asks useful questions.
Olympia, Washington
Strata Modus helps Olympia service businesses improve local SEO, digital marketing, websites and customer-response automation. We connect the work you want to win with a practical plan for estimates, follow-up, delivery and repeat business.
Plan an in-person consultationStart with the business
Show the services, service area and finished work that buyers need to judge fit. Create clear pages for the work you want more of and an inquiry path that asks useful questions.
Use missed-call textback, agreed after-hours support and structured follow-up to keep new customers moving while the crew is working. Your team owns the relationship and the final decisions.
Bring estimates, approved scope, job records and customer updates into a clear workflow. Track the next owner and deadline so more demand does not create more manual chasing.
In-person support and specialist expertise
Olympia and the South Sound receive our highest-frequency in-person support. Meet with Micheal to review your customer journey, operating bottlenecks and the next improvements worth implementing. Your consultation sets the meeting location, responsibilities and practical delivery schedule.
Micheal is happy to travel to meet clients and support all of our members in person whenever needed.

CEO & Growth Strategist
Micheal connects technical marketing and business strategy with Google and SEO services, data analytics, financial engineering and production-safe AI systems.
Explore Micheal’s experience ↗
Market Research & Customer Insights Lead
Deja helps businesses understand which customers to pursue, what shapes their buying decisions and where the customer experience needs work. Her background includes market intelligence research at Forbes and research and insights at AMC Networks.
Explore Deja’s experience ↗
IT Leader & Systems Administrator
Kyle connects network engineering with the needs of a growing business. As a systems administrator and technical lead, he turns difficult-to-manage IT environments into secure, scalable operations that teams can depend on.
Explore Kyle’s experience ↗Services that connect the work
A focused project can solve an immediate gap. Ongoing support connects visibility, customer response and operations as the business grows.
Marketing packages start with your existing systems and the work you need. Bookkeeping, payroll, compliance and standalone consulting are scoped separately.
Compare monthly starting packages ↗Local operating context
These official resources inform useful planning questions. We organize the process and records around the requirements you confirm with the responsible authority.
Olympia's economic-development resources connect businesses with licensing, construction guidance, the Thurston EDC and business education and networking partners.
How we can help: We can map your business stage and growth priorities to an actionable checklist, with the relevant local resource linked to each next step.
Olympia Economic Development ↗Olympia publishes contracts and purchasing guidance, uses MRSC Small Works and Consultant Rosters, and provides vendor-registration instructions.
How we can help: We can organize your vendor profile, qualification documents and bid deadlines in one workflow, while you decide which opportunities fit your capacity and margins.
Olympia Contracts & Purchasing ↗Municipal sources reviewed October 8, 2026.
Work by our team
These projects show websites, discovery platforms and operational software we have built. Each story explains the implemented work and the decisions behind it.
Make the work visible. Make the next step clear.
Explore the project ↗Contractor discovery platformHelp homeowners find the right trade, and see the record first.
Explore the project ↗Roofing network & intakeShared systems behind independent local roofers.
Explore the project ↗Your next step
We start with your business, customers and current systems. Then we define the priority improvements, assign the right people and agree on a scope you can act on. We use AI to enhance the customer experience and better serve them, never to distance your business from the customer.
Discuss your Olympia business ↗Make the next decision with context