Leadership scope
Define authority, availability, reporting relationships and the decisions reserved for the owner.
Strategy & Fractional Leadership
Fractional COO & Business Operations Leadership
Give operations a steady owner.
Fractional COO support helps service-business owners free time for customers and key decisions by putting operating priorities into a steady rhythm. We strengthen coordination and follow-through across inquiry response, delivery and closeout.
Discuss this serviceExplore the scopeExplore Strategy & Business OperationsMake priorities part of the week.
A recurring review connects decisions to accountable follow-through.
- Owner priorities
- Manager planning
- Team handoffs
- Review & decisions
Exceptions return to an owner with context.
Build at the operating structure.
Fractional COO works in the operating structure. Strata Modus raises the information floor, from the physical layer to the digital surface.
- ConvertThe digital surface
Where buyers search, ask AI and decide who to call: your website, Google, AI answers and campaigns.
Marketing & AdvertisingWeb Design, Development & CRO - ConnectThe signal layer
How an inquiry reaches a person: AI voice, missed-call text back, intake, CRM and follow-up.
AI & Business Automation - BuildThe operating structure
The systems the work runs on: strategy, software, technology and the integrations between them.
Strategy & Fractional LeadershipCustom Software & IntegrationsTechnology Consulting - UnearthThe physical layer
The work itself: crews, jobs, records, compliance and the numbers behind them.
Compliance & Operational ReadinessBookkeeping & Payroll
The business opportunity
Fractional COO,
with a clear purpose.
The owner can become the default route for every operational decision. As jobs and staff increase, meetings fill with updates while handoffs, capacity problems and unresolved exceptions still need someone to follow them through.
Establish a practical operating rhythm and a clear person responsible for coordinating it. We help managers connect priorities with day-to-day work, surface constraints early and keep agreed improvements moving within a defined authority and time commitment.
Build growth you keep.
Start with our infrastructure. Strengthen the assets in your business.
Strata tools & networks
See the ownership pathway Your retained assets
Your research, growth plan and operating playbooks.
Shared Strata networks remain Strata-owned. Your commissioned assets and access are documented in the scope.
The engagement
What we build
with your business.
A defined scope gives your team a clear picture of the work and what it needs to operate.
Operating cadence
Create useful planning, review and exception routines for the management team.
Process and ownership map
Clarify responsibility for recurring work and cross-team handoffs.
Improvement portfolio
Track agreed operational changes, dependencies and completion criteria.
From first conversation to working system
How the work moves.
- 01
Set the mandate
Agree the operational priorities, boundaries and working arrangement.
- 02
Understand the team
Review current roles, processes and constraints with managers.
- 03
Establish the rhythm
Introduce focused reviews and clear ownership of actions.
- 04
Follow through
Support managers, resolve agreed issues and review the engagement's value.
Before we begin
Useful questions.
We’ll refine the details around your business in the first conversation.
Is this a full-time executive role?
The engagement is a defined fractional commitment. We agree availability, responsibilities and authority so the team knows when and how to involve us.
Will you manage our employees?
Management responsibility depends on the agreed mandate. We define reporting relationships and decision authority before the engagement begins.
How does this differ from a process review?
A process review produces findings and recommendations. Fractional COO work includes ongoing coordination and follow-through within the agreed operational remit.
Meet the people.
Define the work.
Consultation-scoped pricing
This work is scoped separately after consultation. Your proposal defines implementation, responsibilities and any ongoing support.
Read the pricing and scope termsDiscuss the work for your businessStart with your business
Put Fractional COO to work.
Tell us what needs to improve and what you use today. We can help plan the change, build the solution and provide ongoing support, with responsibilities and pricing agreed in your proposal.