AI & Business Automation

AI Answering Service for Contractors

Answer, qualify, book and hand off.

An AI answering service for contractors picks up when the crew cannot: on a roof, on a job site or after hours. It answers common questions from your approved information, captures the job, the address and the photos, and books or hands off to a person. Strata Modus sets it up with your scripts, service area and calendar and connects it to missed-call text back and your CRM.

Discuss this serviceExplore the scopeExplore Lead Intake & Follow-up

Answer, qualify, book, hand off.

The assistant handles the routine and routes the rest.

  1. Incoming call
  2. Answer & qualify
  3. Book or hand off
  4. CRM record

Reviewed calls improve the playbook.

William Smith's hand-coloured 1816 sketch of the succession of strata, from the granite of Snowdon to the chalk of the Thames valley
Above, Tacoma Popcorn Removal. Below, William Smith, Sketch of the Succession of Strata and their relative Altitudes, 1816. Public domain, via Wikimedia Commons.

Connect at the signal layer.

AI Answering Service for Contractors works in the signal layer. Strata Modus raises the information floor, from the physical layer to the digital surface.

  1. Convert
    The digital surface

    Where buyers search, ask AI and decide who to call: your website, Google, AI answers and campaigns.

    Marketing & AdvertisingWeb Design, Development & CRO
  2. Connect
    The signal layer

    How an inquiry reaches a person: AI voice, missed-call text back, intake, CRM and follow-up.

    AI & Business Automation
  3. Build
    The operating structure

    The systems the work runs on: strategy, software, technology and the integrations between them.

    Strategy & Fractional LeadershipCustom Software & IntegrationsTechnology Consulting
  4. Unearth
    The physical layer

    The work itself: crews, jobs, records, compliance and the numbers behind them.

    Compliance & Operational ReadinessBookkeeping & Payroll

The business opportunity

AI Answering Service for Contractors,
with a clear purpose.

Calls arrive while the team is working. Voicemail rarely becomes a booked estimate, and a generic answering service can take a message but cannot say whether you do the job, where you work or when you are available.

Every call gets an answer that knows your services and area. Qualified jobs reach your calendar or your team with the details already captured, and anything outside the agreed scope goes to a person.

Build growth you keep.

Start with our infrastructure. Strengthen the assets in your business.

Strata tools & networks
Your retained assets

Documented workflows, configurations and operating instructions.

See the ownership pathway

Shared Strata networks remain Strata-owned. Your commissioned assets and access are documented in the scope.

The engagement

What we build
with your business.

A defined scope gives your team a clear picture of the work and what it needs to operate.

01

Call script and knowledge

Approved answers about your services, area, hours and next steps, written with your team.

02

Qualification and capture

Questions that collect the job type, address, timing and photos before anyone calls back.

03

Booking and hand-off

Booking into your calendar where agreed, and a clear hand-off to a person for everything else.

04

Connected follow-up

Missed-call text back, CRM records and notifications so nothing is re-entered.

From first conversation to working system

How the work moves.

  1. 01

    Write the playbook

    Agree what the assistant may answer, book or must hand off.

  2. 02

    Connect the systems

    Link the phone number, calendar, CRM and text follow-up.

  3. 03

    Test with real calls

    Review sample conversations and adjust the script before going live.

  4. 04

    Review recordings

    Check outcomes regularly and refine answers and hand-offs.

Planned rollout

Next for
Solis Interiors.

Solis Interiors will use AI calling for after-hours and weekend coverage, alongside a website assistant and missed-call text back.

Explore the project details

Before we begin

Useful questions.

We’ll refine the details around your business in the first conversation.

Will callers know it is AI?

Yes. We include clear disclosure in the agreed call experience and plan the workflow around applicable communication and recording requirements.

Can it give prices?

Only within an approved pricing scope. Jobs that need an inspection, negotiation or exceptions move to your team.

What does it cost?

AI voice and follow-up are included from Discovery & Intake at $1,999/month. Call charges, usage allowances and provider fees are documented separately.

Does it replace our office staff?

No. It covers the calls your team cannot take and hands people the conversations that need them.

Make the next decision with context

From the service to your business decision.

Explore the business growth FAQ ↗

Meet the people.
Define the work.

Consultation-scoped pricing

This work is scoped separately after consultation. Your proposal defines implementation, responsibilities and any ongoing support.

Read the pricing and scope termsDiscuss the work for your business

Start with your business

Put AI Answering Service for Contractors to work.

Tell us what needs to improve and what you use today. We can help plan the change, build the solution and provide ongoing support, with responsibilities and pricing agreed in your proposal.

Let’s talk